People Operations Analyst
Emma Carlson accomplished what most college students dream of – making a successful transition from college to the workplace.
Carlson secured an incredibly valuable internship at Dun & Bradstreet, gaining on-the-job experience while attending the University of Miami. Upon graduation, she received an offer to transition into full-time employment at the company’s Jacksonville headquarters.
“I was fortunate to land a virtual internship during the summer of 2021 and extend it throughout my senior year,” said Carlson, a People Operations Analyst at Dun & Bradstreet. “This is my first professional job and it has been exciting to start my career at Dun & Bradstreet in Jacksonville.”
Dun & Bradstreet is a leading global provider of business decisioning data and analytics, and assists companies around the world to improve their business performance. People Operations is a modern interpretation of the responsibilities of a human resources department within an organization, focusing on putting the employee first.
In her role at Dun & Bradstreet, Carlson helps manage the employee journey including orientation and onboarding for new hires. She supports the People Business Partners and the HRIS (HR information systems) Team. She also assists the Early Careers Program Manager with internship program recruitment and operations – the same program that introduced her to Dun & Bradstreet. Carlson relocated to Jacksonville in June 2022.
“It was an exciting time to join Dun & Bradstreet as they were moving their headquarters to Jacksonville,” Carlson said.
Like many students, Carlson was exploring a variety of career pathways during her junior year of college. The internship experience helped her discover her passion, skills and strengths, which is essential for career success.
“I enjoy working with people and achieving business objectives,” Carlson said. “The People Team at Dun & Bradstreet turned out to be an excellent fit for me to learn and grow.”
During her internship, Carlson participated in a rotational training program within the People Team. The experience provided her with skill development and unique insight to support business divisions and corporate functions across the company.
“After exploring the different areas, I gained an understanding of my ideal first job,” Carlson said. “I knew what I wanted before committing to a full-time opportunity.”
Carlson has a strong work ethic and thrives on innovation and embodying the company’s core values. She says collaborating and assisting others throughout the company – both locally and globally – is the most rewarding part of her position. Carlson appreciates the company culture at Dun & Bradstreet.
“The support I have received from my team and my leader throughout my time at Dun & Bradstreet has been amazing,” Carlson said. “Everyone supports your growth and wants you to succeed.”
Like many young professionals, Carlson would have relocated anywhere for the right position. She’s happy her career brought her to Jacksonville.
“Jacksonville is one of the hottest job markets and has so much to offer,” Carlson said. “I enjoy the beaches, the restaurants and the St. Johns Town Center where our headquarters is located. There is something for everyone in Jacksonville.”






