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Technology Services

Technology Services is a high growth sector that impacts every target and support industries in the Jacksonville region. Technology Services is imperative in all aspects of personal and professional life.  As a result, people who not only understand technology but know how to build, troubleshoot, and apply technology provide tremendous value. As a major business hub, Jacksonville plays a critical role in the global technology infrastructure, noted by its coastal Network Access Point, the JAX NAP/SBA Edge.

Industry Report

Industry Overview

In the Spotlight: Technology Services

Tierra Watson

Tierra Watson

Business Analyst
Bank of America
Carolyn O’Neal

Carolyn O’Neal

Associate Software Engineer
Mosai (formerly Forcura)
Randall Reese

Randall Reese

Service Technician
Bridgenext

To read additional spotlights, click here.

The Jacksonville region is also a hub for the rapidly growing fintech industry. Due to this thriving environment for financial services coupled with the demands of technology services in the modern-day field, Jacksonville is naturally seeing a shift towards fintech operations. In the last decade alone, JAX has experienced a 40% job growth in the fintech space which is 3 points above the national average.

The Technology Services Career Pathway showcases the educational options available, ranging from certificates to advanced degrees to create a dynamic technology-based career in Northeast Florida.

Technology Services Companies in the Region

Johnson & Johnson Vision Care

Leading Companies

Possible Career Paths
  • Corporate IT Operations
  • Telecommunications Infrastructure
  • Software Development

Popular Job Titles
  • Technical Support Specialist
  • IT Systems Administrator
  • IT Support Engineer
  • IT Security Analyst
  • Information Technology Specialist
  • Desktop Support Analyst
  • Service Desk Manager
  • Technical Support Engineer
  • Support Technician
  • IT Manager
  • Help Desk Specialist
  • Network Administrator
  • IT Security Manager
  • Product Support Specialist
  • Integration Specialist
  • IT Project Manager
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I put in a lot of hard work and my manager recognized my drive to be hired. By networking and staying motivated during the internship, I was able to demonstrate why they should have me on their team.

Tierra WatsonProduction Operations Specialist, Bank of America
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I find myself at my best when I am challenged to learn new domains, whether they are business or technical.

Noah EmmonsSoftware Engineering Consultant, Entrepreneur
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I never thought about going into the financial sector but that was the start of my IT career.

Lex WaltonProduction & Application Support Specialist, VyStar
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You can impact every corner of life through data analytics.

Bianca DavisManager of Data Operations & Strategy, Crowley Maritime Corporation
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My internship provided insightful learning and understanding of what it means to be a member of the workforce.

Carolyn O'NealAssociate Software Engineer, Mosai (formerly Forcura)
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There will be pressure to perform, but the satisfaction of fixing a problem is great.

Jansen HolmesCisco Network Engineer, Bank of America

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