TITLE

Senior Mortgage Loan Processor

INDUSTRY

Financial Services

COMPANY

Citi Bank

A strong work ethic and a thoughtful approach has helped Elmin Sacic achieve a rewarding career that matches his strengths and personality style.

Sacic, a Sr. Mortgage Loan Processor at Citi and Keiser University graduate, has successfully navigated his career journey by consciously assessing his goals and performance while maintaining a willingness to learn new skills and explore opportunities. His drive to achieve and exceed expectations has helped him develop strong interpersonal skills, conscientious business judgement and excellent time management abilities.

“I knew I wanted a career path to help others,” Sacic said. “As a loan processor, it is rewarding to help others achieve their goals.”

At Keiser, Sacic earned a bachelor’s degree of Business Administration with a focus on finance and financial management services in June 2020. While he initially attended Keiser because of its convenient location, Sacic recognized the excellence of its programs and appreciated the guidance and assistance he received throughout his student experience.

In August 2020, Sacic joined Citi, where he manages an assigned pipeline of 50 plus loans on a daily and weekly basis. Sacic is responsible for processing loans from application to closing, assisting clients by striving to provide the best guidance and service to meet their needs.

“It’s important to be as transparent as possible and build trust throughout the process,” he said.

The mortgage industry is constantly evolving and impacted by the overall real estate market. The pandemic forced the industry to go digital and many, including Sacic, continue to work virtually. Much of the daily workflow in the mortgage industry is built upon relationships and the customer experience. Sacic draws upon his interpersonal communication abilities, strong organizational skills and passion for analyzing data and information, which required him to master calculation capabilities.

“I didn’t find math to be my strongest suit in the beginning but I took on a challenge,” Sacic said. “Finance requires a willingness to calculate for presenting data and information.”

Sacic is pursuing a National Mortgage Lending Services (NMLS) license, an industry distinction and certification of excellence. In addition to his drive to learn, Sacic credits his dependability and time management skills for his success. He acknowledges the importance of working with transparency, integrity and adaptability to succeed in the financial services industry.

“Change is always happening in the finance world,” he said.

In addition to finding a career that matches his skills, Sacic’s success and engagement aligns with his company’s culture and mission.

“Citi fits who I am and It is a great feeling to know they are there to push us to grow and succeed in our respectable career paths,” he said.

There are expansive employment opportunities in the financial services industry. Sacic’s advice to individuals considering the mortgage/loan processing field is to have patience and a willingness to learn.

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