INDUSTRY

Transportation & Logistics

COMPANY

Trailer Bridge

Trailer Bridge is an asset-based, full-service logistics firm that offers transportation over water and land. Trailer Bridge service lanes run throughout North America and the Caribbean (Puerto Rico, Dominican Republic, USVI) Trailer Bridge has enjoyed rapid expansion in recent years, but is proud to be founded on historical significance. Its founder, Malcom McLean, is considered to be the father of containerization, something in which the company is very proud. McLean’s methods of shipping goods completely altered the way ocean bound goods are loaded, stored, and offloaded, dramatically increasing the efficiency of these operations.

The fastest growing arm of Trailer Bridge’s business is the North American Logistics line. Trailer Bridge has dramatically increased the number of operational locations to include Los Angeles, CA, as well as sites in Jacksonville, FL, Atlanta, GA, Harrisburg, PA, Minneapolis, MN, Houston, TX, Chicago, IL, Raleigh, NC, Mexico City, MC and Cincinnati, OH.

Trailer Bridge is distinct for their history, but they’re also set apart by factors other than growth. Their assets including seven barges, and an extensive fleet of containers and chassis. They also see their workforce as their most important asset and consider them family. Trailer Bridge also intentionally serves their community.

When Trailer Bridge began their growth strategy, they wanted to create a culture where employees enjoyed their work and felt a sense of purpose in serving their customers. They felt that having a great working environment would not only maintain productivity, but also translate into superior customer service. The leadership team shifted the focus to employees, establishing a collective leadership philosophy via a common ground. They started by asking the teams what attributes they wanted in leadership and that would create the kind of culture in which they would thrive. This resulted in the creation of the TB12 Core Values which are the foundation of Trailer Bridge’s culture, and which could be described as old school values meets fun start up. These values include: Deliver Exceptional Service to Everyone, Be Kind and Fair, Be Honest and Fearlessly Authentic, Act with Integrity, Pursue Growth and Learning, Create and Be Fun, and Be Fast and Accurate. But they didn’t stop there. They designed and launched a customized training program to implement a common philosophy among leadership to support these values, as well as training to keep the teams growing and innovative.

The TB12 serve as the core of what drives the team and leadership to create the best experience for employees and customers in an industry known for a fast pace. It results in a high level of service, a natural result of a workplace atmosphere where employees feel cared for and enjoy what they do.

Another aspect of the company that permeates the culture is community involvement through the TBGives Program. The TBGives service team supports causes like Habijax, The Clara White Mission, and Dreams Come True to name a few. Trailer Bridge believes this is a natural extension of their business of serving others, so they also help smaller groups, such as a local dance team who lacked funds to travel for competitions. More information can be found at www.trailerbridge.com.

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