Jacksonville is increasingly cementing its place as a major powerhouse for financial services and fintech firms. More than 55,000 professionals work in the Financial Services Industry in Jacksonville and the talent pipeline, infrastructure and cost-advantages make the region attractive to both global and U.S. companies.
Below are some of the most recent company expansions within the region and what this means for the future of Northeast Florida and its residents:
Intercontinental Exchange (ICE) – Mortgage Technology Division Headquarters
As the parent company of the New York Stock Exchange, ICE has been making waves since the beginning. In December 2024, the company announced a major expansion in Jacksonville with the establishment of its mortgage technology division headquarters. With this expansion comes over 500 new jobs that will include everything from front-office and administrative roles to executive positions.
This expansion showcases Jacksonville’s ability to attract large-scale financial services operations–not just branch or back-office functions, but divisional headquarters that will bring jobs in data analytics, computer science, cybersecurity and finance.
Fidelity National Information Services (FIS) – Global Headquarters
FIS, a global payments and banking-technology company, further entrenched its presence in Jacksonville with the construction of its new global headquarters that opened in October 2022. The company reinforces its position as a Fortune 500 company, since it undertook this major expansion in the middle of the pandemic. FIS brought around 500 new jobs with this expansion, which brings the company’s local workforce to nearly 2,000.
FIS’s decision to commit to a global headquarters (rather than simply expanding a satellite office) signals confidence in the Jacksonville region as a strategic base for fintech infrastructure. This expansion will also bring high-wage jobs–from software development to marketing, business analytics and customer service–that support the local ecosystem.
Pinnacle Financial Partners
Just as noteworthy is the growth that Pinnacle Financial Partners has committed to within the region also. Pinnacle provides a full range of banking, investment, trust, mortgage and insurance products and services designed for businesses, their owners and individuals interested in a comprehensive relationship with their financial institution.
The City of Jacksonville also announced a public/private partnership with Pinnacle to provide short-term financing to commercial property owners located within the boundaries of the Myrtle-Moncrief Avenue B Business Corridor, which creates accessible funding for property owners.
This kind of local investment reinforces that the Fintech and Financial Services Industry growth in Jacksonville isn’t limited to large global players. Banks like Pinnacle show how finance can make an impact in entrepreneurship, economics and even community development. The Financial Services Industry helps people build businesses and improve neighborhoods.
Paysafe
This London-based digital payments company established its North American headquarters in Jacksonville in 2022, which was a major move for the region’s fintech ecosystem. With this expansion, Paysafe is creating 600 high-skill, high-wage jobs to the region in fields such as technology, payments processing, data analytics and software engineering.
An additional partnership between Paysafe, the University of North Florida (UNF), the City of Jacksonville and L Marks launched the initiative known as JAX Hub will provide opportunities for students in programs like fintech, business analytics and data science to engage with real companies. This means better career pathways from education into meaningful careers without having to leave the region.
The presence of Paysafe strengthens Jacksonville’s standing as a growing fintech and financial services hub, thereby increasing the demand for talent with specialties in fintech, coding and cybersecurity.
What Does This Mean Locally?
Jacksonville is no longer a minor outpost for financial services–it’s actively shaping itself as something much bigger. The city offers a large, skilled talent pool and a lower cost of living compared to other major financial centers, along with strong connectivity (including higher travel accessibility).
The growing presence of firms like FIS and ICE is transforming Jacksonville’s identity from a traditional banking base to a dynamic, fintech-driven ecosystem. These expansions are creating high-quality, high-paying roles in front-office, executive and technology fields, with many roles averaging nearly $100,000.
Beyond employment, these expansions are showing ripple effects across the community–fueling development, improving infrastructure and elevating the local skill base. Altogether, Jacksonville is no longer competing solely on affordability; it’s strategically positioning itself as a leading financial and fintech center in the Southeast. Learn more about the industries of Northeast Florida and how you can build a successful career with Earn Up.
